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Prevent NULL-ing fields in CRM when opening TDM if they are NULL in external system
For context: SRO is SeatGeek Ticketing https://enterprise.seatgeek.com/features/sro KORE setting SyncPendingCustomers NULL Push is only used on the ticketing integration and not in TDM.When the TDM loads for an existing ticketing account, we PULL/...0 Released
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Change Default delivery date to event date
It's currently defaulted to Today. However, in the case of recording past events, it is extra work to click through the calendar. And it's usually the case that event date==Today if the team is up to date. So changing it to event date makes sense ...
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Easier Access to TDM
I am sure you have had thoughts/requests on this topic before, but I wanted to pass along a product idea that came up during my last meeting with the Hornets. Currently, they are finding that reps are not using the TDM to update information as muc...
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Activating on 'Draft' & 'Proposed' deals in KONNECT
Currently, KONNECT allows us to activate only on contracted deals flowing through the Sponsorship module. However, it is quite common for the activation process to be started before the deal is contracted. This is especially true in case of renewa...
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Allow external users to look at multiple seasons
Our organization has properties that operate on different fiscal years, so the seasons we use in KORE vary from property to property. The challenge we have now ran into with this is that our external partners in KONNECT can only see deals they are...0 Released
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Activation Notes on Deal Asset
Summary Users would like the ability to have more flexibility in describing a deal asset's status or 'next steps'. This is often important information that help with the project management aspects of partnership management. High Level Requirements...1 Released
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Adding Property to Box Office Processing Queue view
I would recommend adding a Property/Divison column to the Box Office Processing Queue. Or having the ability to filter the Box Office Processing Queue by Property/Division. Our organization services multiple teams so we have multiple properties/di...0 Released
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Add Delivery Reason to Delivery Reports
Would like to see Delivery Reason added as a column and as filterable option to the Event Delivery and Asset Delivery reports on KONNECT.0 Released
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Allow showing asset and deal status via both delivery and task status
Related to the recent release for KONNECT and % that is displayed based on delivery, is there a possibility to have the option of having the original option of seeing it by task completion %? Reason I ask is that our activation flows and team have...
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Display complete event name when you hover over "Event" field in Manage Asset Delivery
If the Event name is larger than the width of the Event field on the Manage Asset Delivery section, you need to click on the field cell to reveal the complete Event name. Rather, the Event name should be revealed when hovering the mouse over the f...
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