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Include the "Questions" tab from Archtics in DWA
TM allows teams to add custom questions in Account Manager, and the data lives on the account profile in Archtics. We ask questions during the renewal process regarding playoff ticket access and terms and conditions agreement. It would be helpful ...0 Needs review
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Real time table for archtics.ticket
With the real-time tables for attendance and ticket exchange, we're pretty close to being able to identity all accurate ticketholders! But there remains a gap without having the ticket table itself.0 Needs review
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cust_phone Table Missing from Archtics to DWA Integration
Archtics has a table called cust_phone. This table holds the phone numbers of our prospects/customers in Archtics. We need this data to reside in Kore DWA so we can assign these prospects/customers to our salespeople with a phone number to make an...0 Needs review
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Adding v_item and v_order_line_item_summary views to the TM feed
There are non-event items and sales (donations, service charges, etc) that are not currently in the TM feed because they live in v_item (not v_event) and v_order_line_item_summary. We really need this data for a complete financial picture (e.g. de...0 Needs review
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Add a new field from Deal Sheet to API
Looking to add any field that is created to the Deal Sheet to our API. Currently the 'Cash/Barter' field is not accessible in the API even though it is on our Deal Sheet.1 Needs review
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archtics_rtx.attendance does not include INTERNAL scans
Set up real time attendance reports. We would like to track real time attendance during live events. This would help ticketing understand the rate of flow into the event, help suites keep track of when certain clients check in, and also give a goo...5 Needs review
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Adding price listing in SeatGeek Table
I would like the SeatGeek table "pricelist" to be populated so that we can visualise the listed price online.0 Needs review
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Resolve missing Host tickets that don't make it into the Archtics tables
There are tickets sold on Host which do not make it into the Archtics tables. Therefore reporting is off by those sales when using the KORE DWA.2 Needs review
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Arena Host data not in DWA or Helix
We want Arena Host data (who bought arena concert tickets?) in our DWA.1. Create ticket/revenue summaries on arena concerts in our DWA 2. Create tags in Helix for arena shows (who were the buyers for New Kids on the Block?)1 Needs review
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KorePss - SyncedContacts Table Update
We came across an instance where we needed to match a list of Salesforce ID’s to their respective Archtic ID’s, and decided to use the table syncedcontacts that’s a part of the KorePss schema to accomplish that. Further inspection revealed that th...1 Future consideration