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Prompt user to delete or set cancelled or complete status for activity that no longer exists in CRM instead of giving an error
When an activity has been deleted in CRM, there is no easy way to clean it in PSS. It would be good to give user an option to either delete the activity or set it to complete or cancelled status. Currently it just gives an error that Activity wit...0 Future consideration
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Only Return Ticketing Emails of Primary Contacts Checkbox in Fan Finder
As a Fan Finder user, I would like an option to only return emails of Primary Ticketing Accounts (CRM Contacts). I would still like to be able to use the All Emails functionality within Ticketing Emails so it searches for CRM Emails and Archtics e...
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Future consideration
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To Show Country Field on the Contact Dashboard in CRM
The client want the country field to show up on the contact dashboard as before.0 Future consideration
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Ticket Purchase Data on the Call Screen
On the Call Screen, it would be beneficial for us to see their purchase history as it is more indicative of what they will buy in the future.0 Future consideration
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Fan Finder - Customize Fields shown when creating a TSO/Activity
When using FanFinder, there should be a way to change the default fields that are shown when creating a Ticket Sales Opportunity and Activity. We’re adding required fields to the TSO screen for reps and promised to pre-populate them when sending o...0 Future consideration
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To-Do List Improvement
group tasks under the "general activities" tab by campaign, like it's done under the "activity pipeline" tab in the to-do list.0 Future consideration
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Add Archtics in the System field of the Customer Attribute
The 'System' field in the Customer Attribute dashboard only display LiveAnalytics, Turnkey, Acxiom and Other. I would like to add 'Arctics' when it's an integration from Archtics.0 Future consideration
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Additional Filter for Activity iframe on Contacts Page Layout
Our organization uses Pardot for mass emails and this tends to clutter up the activity screen. I would want to capability to have an additional filter for the activity iframe that shows all activities except for Pardot emails. This will help reps ...0 Future consideration
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Product -> Product 2 mapping
Allow for Product -> Product 2 mapping, similar to how there is Division -> Product mapping. This would remove issues in reporting where a sales rep has used a Product and Product 2 combination that doesn't match.0 Future consideration
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Add account name to call screen
Add "Account" under the Recipient name on the call screen. To save time some of our reps will open new leads in new tabs in their browser and hammer through them that way instead of going back into the "To Do List" after making each call. If the c...0 Future consideration