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Approval Workflow – Single step backwards instead of full reset
Sometimes individuals will accidentally push something to far through the workflow and need to get back a single step rather than reset the whole thing. Resetting the whole workflow just causes a ton of additional emails sent out as a deal is push...1 Likely to Implement
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Update Account/Contact Phone Numbers to use the tel: protocall for one click dialing
On Contact/Account pages where it lists the phone numbers, email addresses, and address, right now only the email is a clickable "mailto:" protocol link which will open the default email app and allow a user to quickly email that person.We would l...11 Future consideration
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Add "Last Activity Date" to the To-Do List
Add a column for "Last Activity Date" on the To-Do List to show reps the last time they reached out to their prospect. This will be helpful for reps because it will allow them to know how long it has been since their last call without having to go...17 Planned
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Re-launch activities to opened TSOs
Functionality in Fan Finder to launch new activities to existing open TSOs. -
Asset Grouping & Packaging
Packaging in the system is not tailored to partnerships at all. It assumes that a package is a standard set of assets that are consistent for a set of events and then requires an additional line item in the inventory for the package title for easy... -
Copy Tool – Options from one deal to another
Some partnerships have consistent annual options within their deal whether that’s an opt out, ROFR, etc. There should be an ability to copy options to future years like how you can copy billing to future years. -
Added functionality to bulk edit tool
Create the ability to re check-out contacts as you reassign TSOs/Activities. Ability to reassign TSOs/Activities to multiple reps (similar to how this functions in Fan Finder) at one time Visibility into bulk edit log with added functionality ... -
Display SRO (SeatGeek) Client Types on Contact Dashboard
Display "Client Types" on Contact Dashboard similar to how to "Account Types" are displayed in Archtics. Also it would be beneficial to be able to query contacts based on client types from within the Fan Finder. See example screen shot from SRO3 Future consideration
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Customize Deal Page layout
Currently you cannot customize the deal page at all. Be able to choose how the deal page looks, just like you can change the layout of other pages. To start, we should be able to rearrange the order of the sections. It would be a small step toward...1 Likely to Implement
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Include Employer field in Ticketing Data Manager when generating a new Ticketing ID
Currently, when generating a Ticketing ID via TDM, the Employer field is not an available option. This should be something that is added so that the Employer information can be added all in one step instead of having to generate the ID, then re-op...1 Likely to Implement