-
Ability to track client custom fields removal on synced entities (Investigation 59140)
When there is a client field that no longer exists in MSCRM (e.g.: client_conversicahotlead) but is still a mapped field in PSS (kore_attributemapping). The error is preventing the sync to pull the updates from MSCRM to PSS. Resolution is to deact...0 Future consideration
-
Clear values Category & Sub-Category fields when activity is created from the Follow-Up
We are experiencing a significant amount of activities being logged with the incorrect category/subcategory field. We believe the root of this happening is when an activity is scheduled via the Follow Up section of the Actvity Screen, and then a s...0 Future consideration
-
Adding Primary Account Number to FanFinder Export
Would like to add the Primary Contact ID to the "Export Results" selected fields. It would be nice to be able to filter through other unavailable fields here as well rather than having to save to a Marketing List and go that route. Would just save...0 Future consideration
-
Ability to customize/add custom Call Screen Fields
Ideally, having the ability to add additional fields to the TSO Call Screen would be beneficial for changing scenarios and to simplify the process for sales reps depending on the field. This is especially helpful for clients that are selling multi...0 Future consideration
-
Ability to add the Create Activity button on top of Contact Page
We want the ability to add the Create Activity button on top of the Contact Page in Salesforce to reduce unnecessary clicks.0 Future consideration
-
View contact fields from To-do
When in the To-do list, we would like to hover over the contact name to view important fields instead of clicking on the contact and open a new window. It reduces the amount of unnecessary clicks. -
the ability to add a filter to the “Division” field as an extra filter in the To Do - Pipeline Activities screen under Ticket Sales Opportunity? See below;
The suggestion is to add the ability to have the “Division” field as an extra filter in the To Do - Pipeline Activities screen under Ticket Sales Opportunity? This will help out Inside Sales team filter and track opportunity by division.0 Future consideration
-
Allow for using Ticket Group Category as a filter in FanFinder
We currently use Ticket Groups within FanFinder all the time to take advantage of having aggregated Ticketing information immediately available for launching campaigns (calling and email). We are assessing adding further detail to the groups we cu...0 Future consideration
-
Add a source field as a picklist type in the TSO
In the TSO, we would like the source field to be a Picklist instead of a text field. As an admin, I can choose the values. -
Default Database Value for Purchase Grid (AXS / Veritix)
AXS customers have asked if we could default purchases to AXS database, instead of All which includes both Flash Seats and AXS. It addresses efficiency when reps are looking at purchase for a contact and would eliminate confusion.0 Future consideration