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Update TSO with additional opportunity
We run into situations where we create a Ticket Sales Opportunity for a particular reason, but then that contact will come up in another situation and we'd like to be able to update that TSO with the additional opportunity and make the rep aware t...0 Future consideration
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Do Not Call Button for Email within Contact Dashboard
Within the contact dashboard, you have the ability to select "Do Not Call" for any phone numbers but are not able to select "Do Not Email" for the primary email. We would like the ability to have a "Do Not Email" button that appears within the con...0 Future consideration
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Created on field for premium hold
Reps will put suite on hold and I am unable to tell who put the hold on it. If I could see who put the hold on, I would not have to ask around to find out who it was.0 Future consideration
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Warning on Season Mode
Put a warning when the season mode is changed and would remove any inventory or deal seasons. Going from Regular Season Only to Post Season Only or from Regular and Post Season to one of the other options, etc. -
More Information on Premium Holds
I would love to see some enhancement to premium holds. 1. I would like to be able to see who created the hold. 2. Permissions on types of holds - so a management hold can only be removed by management, a pricing hold can be removed by the pricing... -
Touchpoint/Activity Quick Create
Some way to quickly create a touchpoint (and a corresponding activity) while at an event (game) or sales event. Current process you have to navigate to the contact and then create the activity and then fill out all the drop downs to record the act... -
Using Parent Campaigns for Fan Finder
If Parent Campaigns could be used to group smaller campaigns that would save time inputting campaigns in the Campaign Participation function in Fan Finder. Eg: Ten campaigns are children to one parent campaign. Using that one parent campaign as an...0 Future consideration
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Sharing Audience Criteria Across Org
The ability to share audience criteria between users would be a great benefit as it can save time for less tech-savvy individuals inputting criteria that other users are using. -
Permissions for different holds
There are times when we have more than one department managing premium inventory for various reasons. They all have their own hold types, but we run into scenarios where one group would remove the hold of another group. I'd like to have the holds ... -
Identify Ticketing System in Data Import
Since we have switched ticketing systems, there are people who have the same # in two different systems. When I import data using the native import tool, I can't tell it which system to look for. I would like a field where I can ID what ticketing ...