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Sync Ticket Groups to CRM
If there was one thing in the Archtics data that could be incredibly impactful to have in native CRM, it would be ticket groups. Then any native function could tap into what customers have what tickets. It's funny to think that there is no way in ...0 Future consideration
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Ability to create new contact directly from Contact Search Wizard if no record is found
When searching the contact search wizard, if no results are found, is it possible to have a button that automatically creates a contact based on the information that was already entered into the search wizard.0 Future consideration
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Button to Refresh a Ticket Group On Demand
As a CRM Manager, I would like the ability to refresh a Ticket Group on demand. If I create a ticket group for the first time or change the SQL query, I have to wait until the following day to see if it created correctly and if I want to reference...
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Likely to Implement
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Add Lead Source to To-Do List filter
Similar to how reps can sort or group My To-Do List by certain fields, it would be helpful to have the ability to sort or group by the Lead Source field, or have customization to be able to add any fields the organization would like to this filter...0 Future consideration
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Multiple selections for campaign participation in Fan Finder
The ability to select multiple campaigns for exclusions at a time. Currently, you have to search and select the campaigns individually. This is quite time consuming as we have 50 current campaigns and more are being created. Essentially what would...0 Planned
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Add ''Event'' and ''Seats'' fields on the Ticket Order Form Wizard
We would like to add the 'Event'' and ''Seats'' fields on the Ticket Order Form Wizard. Those fields should be required. They should be text fields.0 Likely to Implement
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Default sort Contact Search Wizard results by last contact date
Save time when searching - alternative can be to make the results loading process after re-sorting quicker0 Needs review
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Separate Season Field for Ticketing and Sponsorship Modules
Since the season field is used for both Ticketing and Sponsorship, ticketing reps will see seasons up to 10+ years in the future on the activity screen due to the seasons that are associated with deal sheets in the sponsorship module. It would be ...2 Future consideration
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Fan Finder Rep Sorting
A button to do opposite alphabetical order so that the names at the bottom don’t always get less activities… ☹ Or even better if you could sort yourself so that your veteran reps can get more and inside sales set to get less. I know you can change...0 Future consideration
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To-Do List
It would be great to have the ability to change the default view of My To-Do List to all activities due today only, not those due on or before today (create a separate section for overdue activities). In the future, it would also be great to see a...