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Allow for using Ticket Group Category as a filter in FanFinder
We currently use Ticket Groups within FanFinder all the time to take advantage of having aggregated Ticketing information immediately available for launching campaigns (calling and email). We are assessing adding further detail to the groups we cu...0 Future consideration
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Dynamics task workflow based on an event date
In order to make the task workflow more intuitive, it would be great if there was the ability to have a dynamic workflow that calculated task due dates based on an event (i.e. a football fixture) currently this is very manual and is a big overhead...
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Future consideration
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Add a source field as a picklist type in the TSO
In the TSO, we would like the source field to be a Picklist instead of a text field. As an admin, I can choose the values.0 Future consideration
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Allow for Multiple Approval Owners Based on Inventory Owners
I would like to have Deal approvals get sent to multiple people at the same time based on the assets in a Deal. Right now, I'd have to create a different approval step for all of the inventory combos.0 Future consideration
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Default Database Value for Purchase Grid (AXS / Veritix)
AXS customers have asked if we could default purchases to AXS database, instead of All which includes both Flash Seats and AXS. It addresses efficiency when reps are looking at purchase for a contact and would eliminate confusion.0 Future consideration
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Duplicate Identification Tool - Ability to update/augment existing matched contacts
In a similar context to my other DIT idea, the scenario is that third-party partners often supply spreadsheets of contacts to be imported into the club's CRM. I use the Duplicate Identification Tool for this to identify which contacts are pre-exis...0 Future consideration
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Duplicate Identification Tool - Enhanced ability to import contacts
One of the main uses I have for the Duplicate Identification Tool is when I'm importing spreadsheets of contacts into the system. These are provided to the club from external parties, and arrive as a spreadsheet or a CSV file. To get the highest-... -
Approval Queue Grid - Add Description field
The Approval Queue in the Suites and Premium module is obviously a key part of facilitating the workflow, and one that all the teams use very heavily. However without going into each deal, the grid view is lacking context of the deals which reduce... -
Bulk Edit Tool - Change default option for Open Activities and TSO Status
I love the Bulk Edit Tool for Ticket Sale Opportunities. I was using it the other day to reassign a rep's TSO's and open activities to a new rep. However, because I'm generally trying to do too many things at once, I skipped right past the "Wha... -
Search Bar on Activities
It would be helpful if there was a search bar on the Activity section of a contact so you can pull up all associated activities with that keyword when you're on the contact level.0 Future consideration