Update Account/Contact Phone Numbers to use the tel: protocall for one click dialing

On Contact/Account pages where it lists the phone numbers, email addresses, and address, right now only the email is a clickable "mailto:" protocol link which will open the default email app and allow a user to quickly email that person.

We would like the same thing applied to phone numbers using the "tel:" protocol link which would allow our users to click on those phone numbers and it would open Skype/Teams for them to quickly call the person.

The change should not be difficult as there are several browser extensions of various kinds than can re-write numbers on a page that match a phone number and add the "tel:" protocol in front of it, which makes them hyperlinked to open with the default calling app.

This feature was widely used by our users with our previous CRM solution.

  • Bryan Greenaway
  • Dec 14 2020
  • Future consideration
Cross-Product
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    December 23, 2023 00:25

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    September 17, 2023 20:11

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  • Anna Davis commented
    September 26, 2021 16:20

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  • Amelia Williams commented
    September 26, 2021 13:05

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  • Jacob Blair commented
    September 13, 2021 20:10

    If you interested in creative Lego builds or you collect own favorite Lego series, welcome to ourLego fan blog where you find latest news on Lego and more.

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  • Jacob Blair commented
    September 13, 2021 20:08

    If you interested in creative Lego builds or you collect own favorite Lego series, welcome to our Lego fan blog where you find latest news on Lego and more.

    Attachments Open full size
  • Henry Ross commented
    September 12, 2021 10:18

    Hey guys! Possibly you like Lego?

    If you interested in creative Lego builds or you collect own favorite Lego series, welcome to Lego fan blog where you find latest news on Lego and more.

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  • Kendrick Beverley commented
    September 07, 2021 12:51

    If you interested in creative Lego builds or you collect own favorite Lego series, welcome to ourLego fanblog where you find latest news on Lego and more.

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  • Kevin Clark commented
    August 26, 2021 17:00

    If you interested in creative Lego builds or you collect own favorite Lego series, welcome to our Lego fan blog where you find latest news on Lego and more.

    Attachments Open full size
  • Dylan Torres commented
    May 24, 2021 18:56

    f you interested in creative Lego builds or you collect own favorite Lego series, welcome to ourLego fan blog where you find latest news on lego amd more.

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  • Russell Scibetti commented
    March 11, 2021 13:54

    Pretty sure there is a KORE setting for this if I remember correctly :)

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  • Diny Hurwitz commented
    December 14, 2020 17:27

    Seems like it would be easy to do: https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/368798/help-with-adding-a-click-to-call-link-into-an-email-template

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