Update Account/Contact Phone Numbers to use the tel: protocall for one click dialing

On Contact/Account pages where it lists the phone numbers, email addresses, and address, right now only the email is a clickable "mailto:" protocol link which will open the default email app and allow a user to quickly email that person.

We would like the same thing applied to phone numbers using the "tel:" protocol link which would allow our users to click on those phone numbers and it would open Skype/Teams for them to quickly call the person.

The change should not be difficult as there are several browser extensions of various kinds than can re-write numbers on a page that match a phone number and add the "tel:" protocol in front of it, which makes them hyperlinked to open with the default calling app.

This feature was widely used by our users with our previous CRM solution.

  • Bryan Greenaway
  • Dec 14 2020
  • Future consideration
Cross-Product
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  • Vladik Super commented
    23 Dec, 2023 12:25am

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  • Rien Inderson commented
    17 Sep, 2023 08:11pm

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  • Anna Davis commented
    26 Sep, 2021 04:20pm

    If you interested in creative Lego builds or you collect own favorite Lego series, welcome to our Lego fan blog, where you can find the latest news on Lego and more!

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  • Amelia Williams commented
    26 Sep, 2021 01:05pm

    If you interested in creative Lego builds or you collect own favorite Lego series, welcome to our Lego fan blog, where you can find the latest news on Lego and more!

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  • Jacob Blair commented
    13 Sep, 2021 08:10pm

    If you interested in creative Lego builds or you collect own favorite Lego series, welcome to ourLego fan blog where you find latest news on Lego and more.

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  • Jacob Blair commented
    13 Sep, 2021 08:08pm

    If you interested in creative Lego builds or you collect own favorite Lego series, welcome to our Lego fan blog where you find latest news on Lego and more.

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  • Henry Ross commented
    12 Sep, 2021 10:18am

    Hey guys! Possibly you like Lego?

    If you interested in creative Lego builds or you collect own favorite Lego series, welcome to Lego fan blog where you find latest news on Lego and more.

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  • Kendrick Beverley commented
    7 Sep, 2021 12:51pm

    If you interested in creative Lego builds or you collect own favorite Lego series, welcome to ourLego fanblog where you find latest news on Lego and more.

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  • Kevin Clark commented
    26 Aug, 2021 05:00pm

    If you interested in creative Lego builds or you collect own favorite Lego series, welcome to our Lego fan blog where you find latest news on Lego and more.

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  • Dylan Torres commented
    24 May, 2021 06:56pm

    f you interested in creative Lego builds or you collect own favorite Lego series, welcome to ourLego fan blog where you find latest news on lego amd more.

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  • Russell Scibetti commented
    11 Mar, 2021 01:54pm

    Pretty sure there is a KORE setting for this if I remember correctly :)

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  • Diny Hurwitz commented
    14 Dec, 2020 05:27pm

    Seems like it would be easy to do: https://community.dynamics.com/365/marketing/f/dynamics-365-for-marketing-forum/368798/help-with-adding-a-click-to-call-link-into-an-email-template

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