Include Service Cases tab on Sponsorship and Suites To-Do Lists

In the Ticketing module, the new To-Do List tab for Service Cases is fantastic. We would like to take advantage of this in the Sponsorship and Suites & Premium modules as well.

Sales Reps in both business areas often need to track service cases for their respective customers. Given the higher revenue it's imperative that these teams have visibility into their active Service Cases to keep customer satisfaction high.

Having the Service Case tab available on the To-Do List will be a huge help for these teams. Given the functionality is already built for Ticketing, it would be fantastic if we can get this switched on in the other modules.

  • Matt Russell
  • Jun 17 2020
  • Future consideration
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