Idea Summary (what problem are we looking to solve?):
The idea is to have a way that ticketing reps can pull from an "unassigned" lead pool when they've run out of leads they have been assigned.
Module(s):
Ticketing
Customer (if any):
Utah Jazz, Orlando Magic
Idea Details/Suggested Solution (if any):
A simple addition to "My To Do List" could be interesting to add a button labeled "Get More Opportunities" that looks at a pool of random leads that admins can manage. Admins would be able to set a minimum threshold of open opportunities before this tool could be used by reps but if they're under the threshold, they can go get a pre-determined max amount at a time.
This could also include an addition to Fan Finder to setup a saved audience with a schedule to automatically find leads and add to the "pool" on a weekly/daily basis. A basic admin configuration area of this would be ideal as well so I can choose which "pool" is available to which sales teams.
Priority 1 - 5 (1=Low, 5=Urgent)
2