Ability to manage restrictions on which touchpoint activities end up counting as points toward the touchpoint goal, based on user or user department.

Currently if I have two goals on file and any user logs a touchpoint activity within the start/end date of the goal; it counts toward both goal totals. This is causing a problem for us, as we have multiple divisions and a customer may have multiple goals with different owners.

For scalability purposes I'd propose three methods of restrictions on a Touchpoint Goal to calculate which touchpoint activities count toward the goal:

• Not Limited: Touchpoint goal has points tracked when any user logs a touchpoint activity within the Start/End Date.

• Owner Limited: Touchpoint Goal only has points tracked when Touchpoint Activity Owner = Goal Owner within the Start/End Date.

• Department Limited: Touchpoint Goal only has points tracked when Touchpoint Activity Owner Department = Goal Owner Department within the Start/End Date.