Ability to Clear Prices from Ticket Transaction Tables When a Purchase is Cancelled

Currently if a ticket is cancelled, it still shows the purchase price in ticket and transaction tables in the warehouse which could affect reporting. We would like to have the ability (maybe a setting) to allow the tables to clear the price column when a purchase is cancelled.  

  • Guest
  • Aug 9 2019
  • Will not implement
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  • Luke Nofsinger commented
    23 Aug, 2019 04:53pm

    Hi Bruno - we'll likely not choose to implement this, as we expect that you filter to the status of the tickets that you want to see (ticket_status = 'Active' would include just the active tickets, for example). If we did remove the purchase price it would prevent doing reporting on lost revenue from these tickets. Hope that makes sense!