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Increase bulk edit tool batch size
Is it possible to increase the batch quantity of records when using the KORE Bulk Edit Wizard? I need the ability to cancel the activities and end follow-ups, change objections, close out TSOs, etc. on over 100k records, but going 5,000 (which app...0 Needs review
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Sort TSO and Activity View by Date DESC
Have the most recent activities/TSO at top of views0 Needs review
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Default sort Contact Search Wizard results by last contact date
Save time when searching - alternative can be to make the results loading process after re-sorting quicker0 Needs review
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Adding Ticketing Data Manager to business accounts in Sales Cloud
We would like to add the Ticketing Data Manager to business accounts in Sales Cloud so that our reps will not have to create a person account in order to generate an Archtics account ID. This creates needless discrepancies in our system.0 Needs review
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Syncing Archtics fields to Dynamics
We are wanting to use to List Codes and Account Groups fields from Archtics to segment contacts in Dynamics Marketing. If those fileds were pushed into CRM directly, we could segment off them. We would also like 'Salutation' field to by synced for...0 Needs review
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Additional Recipient Data in the Activity screen
Within the Activity screen (under the recipient info at the top of the screen). We would like to add the following fields to populate in the activity screen if there were data present Contact Job Title Linked Account (company name)2 Needs review